recommended reading

VA Reaches ‘Tipping Point’ in Processing Backlogged Disability Claims

stable/Shutterstock.com

The Veterans Affairs Department has reached the “tipping point” in clearing up its massive backlog of disability claims, a top VA official told a hearing of the Senate Veterans Affairs Committee on Wednesday.

Thomas Murphy, director of the VA Compensation and Pension Service, said the department has made “significant progress” on the backlog and has cut  the number of pending claims  by 74,000 since March.      

VA reported on Monday it had 851,229 pending claims, with 565,327 or 66.4 percent waiting 125 days or more for resolution. Murphy told the hearing the shift from a paper-based system to the automated Veterans Benefits Management System has helped speed up claims processing.

He said VA is on track to meet Secretary Eric Shinseki’s goal of processing all claims within 125 days with 98 percent accuracy by the end of 2015. “I honestly believe we’re going to hit that number,” Murphy said.

Committee Chairman Bernie Sanders, I-VT, said that while the he views the shrinking claims backlog as encouraging, “the current backlog is unacceptable and this committee will do everything possible to make sure the VA achieves its goal. We will continue to monitor the situation very closely.”                        

Threatwatch Alert

Thousands of cyber attacks occur each day

See the latest threats

JOIN THE DISCUSSION

Close [ x ] More from Nextgov
 
 

Thank you for subscribing to newsletters from Nextgov.com.
We think these reports might interest you:

  • It’s Time for the Federal Government to Embrace Wireless and Mobility

    The United States has turned a corner on the adoption of mobile phones, tablets and other smart devices, outpacing traditional desktop and laptop sales by a wide margin. This issue brief discusses the state of wireless and mobility in federal government and outlines why now is the time to embrace these technologies in government.

    Download
  • Featured Content from RSA Conference: Dissed by NIST

    Learn more about the latest draft of the U.S. National Institute of Standards and Technology guidance document on authentication and lifecycle management.

    Download
  • A New Security Architecture for Federal Networks

    Federal government networks are under constant attack, and the number of those attacks is increasing. This issue brief discusses today's threats and a new model for the future.

    Download
  • Going Agile:Revolutionizing Federal Digital Services Delivery

    Here’s one indication that times have changed: Harriet Tubman is going to be the next face of the twenty dollar bill. Another sign of change? The way in which the federal government arrived at that decision.

    Download
  • Software-Defined Networking

    So many demands are being placed on federal information technology networks, which must handle vast amounts of data, accommodate voice and video, and cope with a multitude of highly connected devices while keeping government information secure from cyber threats. This issue brief discusses the state of SDN in the federal government and the path forward.

    Download
  • The New IP: Moving Government Agencies Toward the Network of The Future

    Federal IT managers are looking to modernize legacy network infrastructures that are taxed by growing demands from mobile devices, video, vast amounts of data, and more. This issue brief discusses the federal government network landscape, as well as market, financial force drivers for network modernization.

    Download

When you download a report, your information may be shared with the underwriters of that document.