recommended reading

Threatwatch

Call center workers cash out on AT&T customer data

Insider attack; Stolen credentials; Unauthorized use of employer’s data; User accounts compromised

At least eight individuals in Florida allegedly were involved in stealing client data to conduct unauthorized wire transfers and obtain payment cards.

At least one was an employee at Interactive Response Technologies, a company that provides staffing for call centers that handle direct sales and customer inquiries for AT&T.

IRT personnel have access to a gold mine of personal information, including names, addresses, e-mail addresses, telephone numbers, Social Security numbers, dates of birth, credit and debit card numbers, credit card verification numbers, personal identity numbers and passwords.

The employee apparently provided accomplices with data from multiple customer files.

Some of the defendants earned money and valuables in return for allowing their names to be listed as “authorized users” on the compromised banking accounts of victims.

“Once a co-conspirator's name was added as an authorized user, the bank or credit card company was directed to mail additional debit or credit cards bearing the names of these newly-added users to their addresses or addresses under their control, without the true account holder's knowledge or consent,”BankSecurityInfo reports.

Three of the suspects used the cards to make purchases and cash advances worth more than $44,200.

ThreatWatch is a regularly updated catalog of data breaches successfully striking every sector of the globe, as reported by journalists, researchers and the victims themselves.  

sector

Telecommunications

reported

April 7, 2014

reported by

BankInfoSecurity.com

number affected

Unknown

location of breach

Florida , United States

perpetrators

Employees

location of perpetrators

Florida, United States

date breach occurred

Unknown

date breach detected

Unknown

Thank you for subscribing to newsletters from Nextgov.com.
We think these reports might interest you:

  • It’s Time for the Federal Government to Embrace Wireless and Mobility

    The United States has turned a corner on the adoption of mobile phones, tablets and other smart devices, outpacing traditional desktop and laptop sales by a wide margin. This issue brief discusses the state of wireless and mobility in federal government and outlines why now is the time to embrace these technologies in government.

    Download
  • Featured Content from RSA Conference: Dissed by NIST

    Learn more about the latest draft of the U.S. National Institute of Standards and Technology guidance document on authentication and lifecycle management.

    Download
  • A New Security Architecture for Federal Networks

    Federal government networks are under constant attack, and the number of those attacks is increasing. This issue brief discusses today's threats and a new model for the future.

    Download
  • Going Agile:Revolutionizing Federal Digital Services Delivery

    Here’s one indication that times have changed: Harriet Tubman is going to be the next face of the twenty dollar bill. Another sign of change? The way in which the federal government arrived at that decision.

    Download
  • Software-Defined Networking

    So many demands are being placed on federal information technology networks, which must handle vast amounts of data, accommodate voice and video, and cope with a multitude of highly connected devices while keeping government information secure from cyber threats. This issue brief discusses the state of SDN in the federal government and the path forward.

    Download
  • The New IP: Moving Government Agencies Toward the Network of The Future

    Federal IT managers are looking to modernize legacy network infrastructures that are taxed by growing demands from mobile devices, video, vast amounts of data, and more. This issue brief discusses the federal government network landscape, as well as market, financial force drivers for network modernization.

    Download

When you download a report, your information may be shared with the underwriters of that document.