Citizen Services Fund earns its keep -- and then some

By Joseph Marks

December 20, 2012

The $34 million Citizen Services Fund, which pays for tools such as a common template for writing federal purchase orders and the governmentwide Web interface USA.gov, saved the government nearly twice that dollar figure in fiscal 2012, officials said.

The Citizen Services Fund pays for a large share of the work done by the General Services Administration’s Office of Citizen Services and Innovative Technologies. The $64 million in savings comes largely from government agencies using free or low cost services provided by OSCIT rather than commercial alternatives and from eliminating duplicative government purchases, according to the office’s annual report published Wednesday.

OSCIT’s projects are also paid for with the E-Gov fund, which was appropriated at $12.4 million in 2012. E-Gov Fund initiatives “enable billions of dollars in long-term savings,” the report said, though it did not give a specific dollar figure.

The annual report focused largely on OSCIT’s success in raising the profile of government digital services. Here are some highlights:

(Image via sar_38/Shutterstock.com)


By Joseph Marks

December 20, 2012

http://www.nextgov.com/cio-briefing/2012/12/citizen-services-funding-returns-investment/60299/